Customer care

Shipping, without surprises.

We currently ship to Canada and the United States with standard delivery at $6.98 CAD. Available methods and costs appear before completing payment.

Updated August 25, 2026

Where we ship

Checkout currently accepts delivery addresses in Canada and the United States.

Cost and timing

Standard delivery is $6.98 CAD for Canada and the United States, with an estimated delivery time of 3 to 6 business days. Shipping options appear in the secure Stripe checkout before payment.

Your address

Please check your name, street address, unit number, postal code and phone number before payment. If you notice a mistake after ordering, contact us as soon as possible.

Need help?

Email info@sweet-e.com and include your order number when your question concerns an existing order.

Still have a question?